Sr. Graphic Designer & Illustrator Supervisor

About Us
We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.

We are recognized as a Most Loved Workplace, and we think it’s because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, as well as your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day-to-day, and thrive.

The Role

Are you a visionary designer who loves crafting impactful visuals and mentoring others? At PartnerHero, we're looking for a Senior Graphic Designer and Illustrator to join our team and bring creative ideas to life. The Senior Graphic Designer & Illustrator is a key creative leader responsible for developing visually compelling, conceptually driven, and performant designs across various platforms, audiences, and funnels. This hybrid role will require 1 or 2 days in the office, depending on your location.

If you have a passion for creativity, a strong eye for detail, and a commitment to collaboration, we’d love to see your portfolio!

VERY IMPORTANT: The application process at PartnerHero is in-depth because we only hire truly dedicated individuals. Please take the time to make sure your application is the best representation of your skills and personality.

What You’ll Do:

• Brainstorm with the internal team, develop creative concepts, and execute designs for campaigns, branding, digital, print, and multimedia.
• Create custom illustrations and visual assets to enhance brand design system, campaign storytelling, and brand differentiation.
• Collaborate with in-house creative directors, art directors, and internal stakeholders to align designs with project objectives.
• Mentor junior designers, providing feedback and guidance to elevate overall team output.
• Ensure all designs and illustrations adhere to client brand guidelines and standards.
• Stay updated on design trends, tools, and technologies to keep the deliverables innovative and competitive.
• Manage a team of designers, ensuring that their projects are completed within their respective deadlines. 
• Help to establish processes and procedures with the growing business of the Partner by developing an understanding of the process, business, and support interaction and creating process suggestions leading to better business outcomes
• Provide constant valuable feedback for all stakeholders - Program Manager, Partner, and Associates
• Lead weekly team meetings or huddles and conduct regular 1:1s with each of your direct reports
• Provide quality feedback to foster improvement for each of your team members and document performance issues or opportunities for development as required
• Coaching sessions and side-by-side feedback (plug-ins)
• Provide and facilitate training to new hires or current associates as needed
• Support/Assist associates during production and assigning associates to new and different tasks as required
• Monitor production levels for each associate (using metric data tools)

What We Expect From You:

• Strong English proficiency (both spoken and written)
• At least 4 + years of experience in graphic design and illustration, with a strong portfolio showcasing expertise in digital, print, branding, and multimedia work.
• Proven experience collaborating with cross-functional teams and managing creative projects from concept to execution.
• Proficiency in design tools like Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma.
• Strong understanding of typography, color theory, and layout design.
• Knowledge and prior experience working for a tech client, building full-funnel creative assets.
• Experience working with and evolving brand design systems.
• Exceptional skills in hand-drawn and/or digital illustration, with an ability to adapt to various styles to suit project needs.
• Familiarity with creating assets for diverse formats (e.g., social media, websites, video, and print materials).
• Previous experience in a similar role within a fast-paced or agency environment.
• Knowledge of UX/UI design principles is a plus.
• Excellent communication and collaboration abilities, with a knack for presenting ideas clearly to stakeholders.
• An open mindset for feedback and adaptability to align creative work with client goals.
• Awareness of the latest design trends, tools, and technologies to produce innovative and competitive deliverables.
• Knowledge of tools for motion graphics or 3D design (e.g., After Effects, Blender) is a plus.
• WordPress knowledge can be a plus.

Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.

• Care for others - Cooperate, empathize, and seek opportunities to put each other first.
• Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
• Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
• Take ownership - Doing the right thing should come naturally.
• Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues

PartnerHero is proud to be an equal opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].