Virtual Trainer for Dental Program (AU)

Role Details
Location: AU
Work Arrangement: Remote
Expected Start Date: January 2026
Time Zone: Must align with assigned market


About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.

More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together.

Welcome to Crescendo. Welcome to what’s next.

The Role
The Virtual Trainer (VT) is responsible for delivering high-quality, live virtual dental training to learners in their local market language. This role ensures consistent knowledge transfer, clinical workflow understanding, and learner engagement across Crescendo’s dental programs.

What You’ll Do:

• Deliver live, virtual dental training sessions in the assigned local language
• Facilitate engaging and structured training via Zoom or other virtual platforms
• Translate and localize training content while maintaining clinical accuracy
• Guide learners through clinical dentistry workflows, tools, and best practices
• Assess learner understanding and provide real-time feedback
• Collaborate with global Training, Ops, and QA teams to ensure training quality and consistency
• Participate in a 6-week onboarding and certification program prior to full deployment

• Native or near-native proficiency in the assigned local market language
• Fully proficient in English (spoken and written)
• Strong presentation, facilitation, and teaching skills
• Familiarity with clinical dentistry workflows (clinical, operational, or training background)
• Proven ability to train live in a virtual environment
• Comfortable using Zoom and other virtual training tools
• Able to work remotely while fully aligned to the market’s time zone

• Previous experience in dental education or dental experience.
• Experience training multicultural or international audiences
• Background in virtual or blended learning environments
   

• Structured 6-week onboarding program covering:
  • Crescendo standards and methodology
  • Clinical workflow alignment
  • Training delivery certification

• Be part of a people-first, values-driven organization
• Work with innovative global partners and diverse teams
• Competitive base salary
• Generous paid time off
• Comprehensive benefits package including medical, dental, and vision options
• Training and professional development opportunities

Company Culture Is At Our Core

Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.

• Care for others: Empathy is a key driver. When people thrive, so does the mission.
• Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
• Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next.
• Take ownership: Bold choices with integrity at the core—that’s how impact lasts.
• Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning.

Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai.

PRIVACY NOTICE

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