Recruiting Operations Associate

Role Details

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero’s world-class outsourcing and human-centered approach with Crescendo’s expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we’re introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empower businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

The Role

We are currently looking for a dynamic and proactive Recruiting Coordinator to provide support for one of our partners. As a recruiting Coordinator, you’ll play a vital role in supporting a seamless, organized, and high-quality hiring experience for incoming clinicians. You'll work closely with the Clinical Talent Acquisition team to manage candidate pipelines, execute essential preboarding tasks, and maintain the integrity of hiring data and documentation. This is a hybrid position where your organizational skills, attention to detail, and ability to multitask in a fast-paced environment will be key to success.

What You’ll Do:

• Manage candidate progress within the applicant tracking system (Ashby), ensuring timely and accurate updates
• Execute preboarding tasks such as adding new hires to Airtable, initiating checklists, and submitting REEL-4 protocol orders
• Coordinate reference checks, including sending requests, updating statuses, and following up to ensure completion
• Conduct regular audits of candidate records, references, and preboarding materials for accuracy and completeness
• Communicate clearly with stakeholders and escalate issues when necessary
• Support various administrative needs to help streamline the hiring and onboarding processes

What We Expect From You:

• 1–2 years of experience in recruiting coordination, HR operations, or healthcare onboarding
• Comfort working in high-volume or remote hiring environments
• Strong attention to detail and organizational skills
• Excellent written communication and professional judgment
• Ability to manage competing deadlines with minimal supervision
• Respect for confidential information and discretion in handling sensitive data
• Proficiency with Google Workspace, Airtable, applicant tracking systems (Ashby preferred), and collaboration tools like Slack and Trello

What You’ll Get In Return:

• Full-time with the potential for overtime if requested
• Work type - Hybrid model
• Competitive compensation based on experience
• Attractive benefits package including medical, dental, and vision options based on location
• Access to free posture-based fitness workouts from home
• Paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Company Culture Is At Our Core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.

• Care for others - Cooperate, empathize, and seek opportunities to put each other first.
• Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
• Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
• Take ownership - Doing the right thing should come naturally.
• Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].