Branding Senior Specialist
About Us
Partner Hero is a company that provides premium outsourcing solutions for businesses of all sizes. We specialize in customer experience, back-office support, and other operational services, ensuring high-quality results with a people-first approach. Our teams work globally, embracing innovation and collaboration to drive success for our partners.
About the Role
We are seeking a Branding Senior Specialist with at least five years of relevant experience to join our team. This role is pivotal in shaping and executing our branding strategies for both BPO and RPO setups. The ideal candidate will be responsible for managing and enhancing our brand presence across multiple digital and social media platforms. You will play a key role in strengthening brand awareness, engaging our target audience, and driving brand consistency across all channels.
What You'll Do
- Develop and execute branding strategies to strengthen Partner Hero’s presence in the BPO and RPO industries.
- Manage and enhance social media presence across various platforms (LinkedIn, Facebook, Instagram, Twitter, etc.), ensuring consistent branding and messaging.
- Create compelling content and campaigns to engage our target audience and promote our company’s culture, services, and achievements.
- Collaborate with marketing, recruitment, and leadership teams to align branding initiatives with business objectives.
- Monitor and analyze brand performance metrics, using insights to refine strategies and optimize engagement.
- Oversee brand guidelines and ensure compliance across all internal and external materials.
- Lead employer branding initiatives to attract top talent and showcase Partner Hero as a great place to work.
- Stay updated on industry trends and best practices in branding and social media marketing.
- Manage relationships with external vendors and agencies to support branding and marketing efforts.
What We Expect From You
- At least 5 years of experience in branding, marketing, or related fields, preferably within a BPO and/or RPO setup.
- Proven expertise in social media management and digital marketing strategies.
- Strong skills in content creation, storytelling, and brand communication.
- Experience with graphic design tools (Canva, Adobe Creative Suite, or similar) is a plus.
- Ability to analyze performance data and adjust strategies accordingly.
- Excellent project management and collaboration skills.
- Strong understanding of employer branding and talent attraction.
- Creative, detail-oriented, and proactive in executing branding initiatives.
- Familiarity with SEO, paid advertising, and marketing automation tools is an advantage
Company Culture is at our core
Culture leads, success follows. Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
- Care for others - Cooperate, empathize, and seek opportunities to put each other first.
- Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
- Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
- Take ownership - Doing the right thing should come naturally.
- Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues
Partner Hero is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].