Talent Attraction & Marketing Senior Specialist

Role Details

Work Schedule: Monday-Friday, 4:00 PM - 1:00 AM Manila Time
Work Type and Location: Hybrid (Metro Manila)
Expected Start Date: Februrary 5, 2026
 

About Us

Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.

More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together.

Welcome to Crescendo. Welcome to what’s next.
 

About the Role

We are seeking a Talent Attraction & Marketing Senior Specialist with at least five years of relevant experience to join our team. This role is pivotal in shaping and executing our branding strategies for both BPO and RPO setups. The ideal candidate will be responsible for managing and enhancing our brand presence across multiple digital and social media platforms. You will play a key role in strengthening brand awareness, engaging our target audience, and driving brand consistency across all channels.
 

What You'll Do

• Develop and execute branding strategies to strengthen Crescendo’s presence in the BPO and RPO industries.
• Manage and enhance social media presence across various platforms (LinkedIn, Facebook, Instagram, Twitter, etc.), ensuring consistent branding and messaging.
• Create compelling content and campaigns to engage our target audience and promote our company’s culture, services, and achievements.
• Collaborate with marketing, recruitment, and leadership teams to align branding initiatives with business objectives.
• Monitor and analyze brand performance metrics, using insights to refine strategies and optimize engagement.
• Oversee brand guidelines and ensure compliance across all internal and external materials.
• Lead employer branding initiatives to attract top talent and showcase Crescendo as a great place to work.
• Stay updated on industry trends and best practices in branding and social media marketing.
• Manage relationships with external vendors and agencies to support branding and marketing efforts.

• At least 5 years of experience in branding, marketing, or related fields, preferably within a BPO and/or RPO setup.
• Proven expertise in social media management and digital marketing strategies.
• Strong skills in content creation, storytelling, and brand communication.
• Experience with graphic design tools (Figma, Canva, Adobe Creative Suite, or similar) is a plus.
• Ability to analyze performance data and adjust strategies accordingly.
• Excellent project management and collaboration skills.
• Strong understanding of employer branding and talent attraction.
• Creative, detail-oriented, and proactive in executing branding initiatives.
• Familiarity with SEO, paid advertising, and marketing automation tools is an advantage

Company Culture Is At Our Core

Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other.

• Care for others: Empathy is a key driver. When people thrive, so does the mission.
• Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
• Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next.
• Take ownership: Bold choices with integrity at the core—that’s how impact lasts.
• Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning.

Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai.

PRIVACY NOTICE

Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.