Role Details

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero’s world-class outsourcing and human-centered approach with Crescendo’s expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we’re introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empowers businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

The Role

PartnerHero is hiring a Recruiting Coordinator to join our dynamic recruiting team and help drive the growth of our business functions. The right match for this role is a strategic and results-driven team builder who excels in building strong relationships with hiring managers and candidates alike. Your efforts will be crucial in identifying and attracting top talent, ensuring PartnerHero continues to scale with the right people in place to drive our mission forward.

What You’ll Do:

• Manage full-cycle recruiting processes for a variety of roles (estimated 15-20 headcount at a time).
• Partner with our global sourcing team and hiring teams to develop top of funnel strategies for key roles.
• Craft thoughtful candidate outreach messaging to engage passive and active talent.
• Develop a deep understanding of PartnerHero’s business and products, and communicate them effectively with candidates
• Act as a primary touchpoint for candidates from initial outreach through the offer stage, ensuring an excellent candidate experience.
• Take a highly organized approach to candidate tracking and funnel metrics.
• Own and iterate on our interview processes and approach to successfully evaluate and excite candidates.
• Effectively lead and contribute to cross-functional team projects.

What We Expect From You:

• 1-2 years of full lifecycle recruiting experience.
• Knowledge of ATS: Familiarity with Applicant Tracking Systems (ATS) and other recruitment software.
• Strong organizational Skills: Ability to manage multiple roles and tasks simultaneously in a fast-paced environment.
• Proven ability to successfully identify, manage, and engage with exceptional candidates in high growth environments.
• Proven track record of continuous improvement through problem solving and producing solutions.
• Excellent verbal and written communication skills.
• Strong attention to detail, with strong multi-tasking and organization skills.
• Strong sense of urgency, with proven ability to act swiftly under pressure and adapt to changing priorities and processes.
• Experience managing applicant tracking systems.
• Experience and passion for using quantitative data do guide day to day decisions, report progress to stakeholders, and justify recommendations.

What You’ll Get In Return:

• Hybrid workplace - depending on the partner, role, management, and/or personal workspace
• Full-time with the potential for overtime if requested and approved.
• Competitive compensation based on experience
• Attractive benefits package including medical, dental, and vision options based on location
• Access to free posture-based fitness workouts from home
• Paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Company Culture Is At Our Core

Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.

• Care for others - Cooperate, empathize, and seek opportunities to put each other first.
• Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
• Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
• Take ownership - Doing the right thing should come naturally.
• Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].